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der sound of music GmbH,
Geschäftsführer: Markus Tüpker, Herrn Andreas Luketa,
Thea-Leymann-Str. 12,
45127 Essen, Germany
Telefon: 0201-721381,
Telefax: 0201-2202746,
e-mail: info@soundofmusic.de,
Amtsgericht Essen, HRB 20600,
Umsatzsteueridentifikationsnummer: DE219814752.
Information on the right of cancellation
- Right of cancellation -
You may cancel your contract statement within 14 days without giving any reasons in writing (e.g. letter, fax, e-mail) or - if the item is transferred to you before the deadline - by returning the goods. The time limit begins after the receipt of this notification in writing but not before the receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before the receipt of the first partial delivery) and also not before the fulfilment of our information obligations according to article 246 section 2 in association with section 1 para 1 and 2 EGBGB as well as our obligations according to section 312e para 1 sentence 1 BGB in association with article 246 section 3 EGBGB. To maintain the cancellation period, the timely sending of the cancellation or the goods is sufficient. The cancellation must be addressed to:
sound of music GmbH
Thea-Leymann-Str. 12
45127 Essen, Germany
E-Mail: info@soundofmusic.de
Fax: + 49 (0) 201-2202746
- Implications of cancellation -
In case of an effective cancellation, the services mutually received must be returned and any actual usage (e.g. interest) must be reimbursed if applicable. If you cannot return to us the service received in whole or in part or only in a deteriorated condition, you must pay us compensation for the lost value.
With regard to the transfer of the items, this does not apply if the deterioration of the item is solely attributed to its examination - as it would have been possible in a store. In all other cases, you may avoid any obligation to provide compensation for any deterioration of the item as a result of using it as intended by not using the item as if it were your own property and by refraining from any action that may impair its value.
Items that can be sent in parcels shall be returned at our own risk. You must bear the regular costs for returning the goods if the delivered goods are consistent with what was ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if you have failed to provide the service in return or to make the contractually agreed partial payment at the time of the cancellation with the item being at a higher price. Otherwise, returning the item is free of charge for you. Items that cannot be sent in parcels shall be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The time limit begins for you with the sending of your cancellation or the item and for us with its receipt.
End of information on the right of cancellation
- Exceptions -
If you are an entrepreneur as defined in section 14 of the German Civil Code (BGB) that acts in a commercial or independent occupational capacity when concluding the contract, you are not entitled to the right of cancellation. There is also no right of cancellation for the following:
- Distance selling contracts for the supply of audio or video recordings or software if the data carriers supplied have been unsealed by the consumer and
- Contracts for the rendering of leisure services if the entrepreneur is obliged to provide services at a particular time or within a specified period with the conclusion of the contract.
2. Agreement on responsibility for costs
If you exercise your right of cancellation (see under section 1 above), you are required to incur the regular costs for a return shipment provided that the goods delivered are consistent with those ordered and the price of the item to be returned does not exceed an amount of 40 euros or if you have failed to provide the service in return or to make the contractually agreed partial payment at the time of the cancellation with the item being at a higher price. Otherwise, the return shipment is free of charge.”
3. Conclusion of the contract
The contract is only deemed concluded when an order confirmation is sent to you via e-mail. With the order, you are giving us a binding offer to conclude the contract with you. You undertake the order when you enter all information during the ordering process and, finally, when you send us the order form by selecting the “Send" button in step 3. We will then send a receipt of order confirmation. We may accept your contract offer (order) within 3 days by sending an order confirmation.
For orders in our online ship, the contract is deemed concluded with:
sound of music GmbH
Thea-Leymann-Str. 12
45127 Essen, Germany
Telefon: 0201-721381
Telefax: 0201-2202746
e-mail: info@soundofmusic.de
Internet: www.soundofmusic.de
Geschäftsführer: Markus Tüpker, Herrn Andreas Luketa
Amtsgericht Essen, HRB 20600
Umsatzsteueridentifikationsnummer / VAT ID: DE219814752
4. Storing the contract text
We shall store your order and the order data provide by you. Should you wish a printout of your order, you have the option to print out an order confirmation. After going through the ordering process with the final step 3 and pressing the "Send" button, you will have a “Print” notice on your screen. Here you have the option to print out the order with all entered data. You will also receive the order confirmation with all entered data by e-mail.
5. Customer service
Order-related questions or complaints should be directed to our customer service:
- by E-Mail: info@soundofmusic.de
- by phone: + 49 (0) 201-721381
- by fax: +49 (0) 201-2202746
6. Retention of title
The delivered goods shall remain the property of sound of music GmbH until payment in full.
7. Payment and delivery conditions, default of payment or late payment
We ship within 2-3 business days after receipt of payment unless otherwise provided for the article.
We offer delivery for direct debit (direct debit payments will be charged once the goods have been shipped) and credit card payments (credit card payments will be charged once the goods have been shipped).
In case of late payment or default of payment, we reserve the right to assert a claim for collection expenses.
8. Warranty
The statutory warranty laws apply.
9. Data protection and privacy statement
Collection, processing and use of personal data
You can visit our sites without disclosing your person. We only store access data without personal reference such as the name of your Internet service provider, the website or web page, from which you are visiting us, or the name of the requested file. This data is analysed solely to improve our offering and does not allow us draw any conclusion on your person.
Personal data is only collected when you communicate this to us voluntarily as part of your order for goods,
opening of customer account or registering for our newsletter. We use the data you have provided without your prior consent solely for the purpose of fulfilling and processing your order. With full implementation of the contract and full payment of the purchase price, your data will be blocked for further use and deleted after the expiry of the tax and trade regulations unless you have given express consent for the further use of your data. When registering for our newsletter, your e-mail address shall be used with your permission for advertising purposes until you unsubscribe to the newsletter.
Transfer of personal data, credit rating check
Your data shall be transferred to the shipping company hired for the delivery to the extent that this is necessary for the delivery of the goods. For the processing of payments, your payment data shall be transferred to the credit institute contracted to handle payments. Your concerns regarding protection and privacy will be considered in accordance with statutory provisions.
There shall be no transfer of the data to other third parties.
Data security
Your personal data shall be transmitted in encrypted form over the Internet. We secure our website and other systems through technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. Access to your customer account is only possible by entering your personal password. You should always keep your access information confidential and close the browser window when you have finished your communication with us, especially if you share the computer with others.
We would like to point out that your personal data may be seen by third parties in an unencrypted transmission. Therefore, please always select an encrypted data transfer whenever possible.
Right to information
You have the right to free information about your stored data and to the right to correct, block or delete this data if necessary.
Revocation of consent
You have explicitly given us consent for the items mentioned below during the ordering process. We would like to inform you that you can revoke your consent at any time effective for the future: - Consent for e-mail promotions
Contacts for data protection and privacy
For questions regarding the collection, processing or use of your personal data, the disclosure, correction, blocking or deletion of data as well as the revocation of consent given, please contact us at:
sound of music GmbH
Thea-Leymann-Str. 12
45127 Essen, Germany
Telefon: +49 (0) 201-721381
Telefax: +49 (0) 201-2202746
e-mail: info@soundofmusic.de
Internet: www.soundofmusic.de
Geschäftsführer: Markus Tüpker, Andreas Luketa
Amtsgericht Essen, HRB 20600
Verwendung von Facebook Social Plugins
Unser Internetauftritt verwendet Social Plugins ("Plugins") des sozialen Netzwerkes facebook.com, welches von der Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA betrieben wird ("Facebook"). Die Plugins sind mit einem Facebook Logo oder dem Zusatz "Facebook Social Plugin" gekennzeichnet.
Wenn Sie eine Webseite unseres Internetauftritts aufrufen, die ein solches Plugin enthält, baut Ihr Browser eine direkte Verbindung mit den Servern von Facebook auf. Der Inhalt des Plugins wird von Facebook direkt an Ihren Browser übermittelt und von diesem in die Webseite eingebunden.
Durch die Einbindung der Plugins erhält Facebook die Information, dass Sie die entsprechende Seite unseres Internetauftritts aufgerufen haben. Sind Sie bei Facebook eingeloggt kann Facebook den Besuch Ihrem Facebook-Konto zuordnen. Wenn Sie mit den Plugins interagieren, zum Beispiel den "Gefällt mir" Button betätigen oder einen Kommentar abgeben, wird die entsprechende Information von Ihrem Browser direkt an Facebook übermittelt und dort gespeichert.
Zweck und Umfang der Datenerhebung und die weitere Verarbeitung und Nutzung der Daten durch Facebook sowie Ihre diesbezüglichen Rechte und Einstellungsmöglichkeiten zum Schutz Ihrer Privatssphäre entnehmen Sie bitte den Datenschutzhinweisen von Facebook.
Wenn Sie nicht möchten, dass Facebook über unseren Internetauftritt Daten über Sie sammelt, müssen Sie sich vor Ihrem Besuch unseres Internetauftritts bei Facebook ausloggen.
10. Closing provisions
German law applies.

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